Refund policy

KOLAFLARE

REFUND & CANCELLATION POLICY

Effective Date: October 27, 2026

ALL DIGITAL PRODUCT SALES ARE FINAL

At KOLAFLARE, we provide digital educational products, downloadable resources, AI prompts, templates, and online courses.

Due to the immediate accessibility and digital nature of these products, all sales are final once the product has been delivered or access has been granted, except as required by applicable law.

1. NONREFUNDABLE PRODUCTS

Our general no-refund policy applies to:

  • Digital courses and masterclasses

  • AI prompt packs

  • Downloadable templates and mockups

  • Digital creative assets

  • Educational resources

  • Digital product bundles

  • Other electronically delivered products

Once a digital product has been delivered or made accessible, purchases generally cannot be returned, exchanged, or refunded.

2. CHANGE OF MIND

Refunds are not provided solely because a customer:

  • Changes their mind after purchasing.

  • No longer wishes to complete a course.

  • Does not use or finish purchased materials.

  • Finds an alternative product or resource.

  • Purchases a product without reviewing its description.

  • Expected different personal or business results.

Customers are responsible for reviewing product details and requirements before checkout.

3. DIGITAL DELIVERY ISSUES

If you do not receive access to your purchase, experience a broken download, or encounter a technical delivery issue, please contact our support team.

We will investigate the issue and attempt to restore access or provide a working replacement.

If KOLAFLARE cannot provide the purchased product as agreed, an appropriate refund or other remedy will be provided where required by law.

4. DUPLICATE OR INCORRECT CHARGES

Customers who believe they were charged incorrectly or more than once should contact KOLAFLARE.

Verified duplicate charges, unauthorized transactions, and other qualifying billing errors will be handled in accordance with applicable law.

5. DIGITAL PRODUCT EXPECTATIONS

Product descriptions explain the general content and features included with each purchase.

Customers acknowledge that individual learning experiences and results may vary.

We do not provide refunds solely because a customer does not achieve a specific financial, creative, or business outcome.

6. DISCOUNTED & SALE PRODUCTS

Products purchased during promotions, flash sales, or special discounts are subject to the same refund conditions.

A later price reduction does not automatically qualify a previous purchase for a refund or price adjustment.

7. SUBSCRIPTIONS & RECURRING PAYMENTS

For subscription-based products, the applicable billing frequency, renewal terms, cancellation instructions, and access conditions will be disclosed before purchase.

Customers may cancel future recurring payments according to the terms presented at enrollment.

Cancellation does not automatically entitle customers to a refund for a billing period already purchased, except where required by law.

8. LEGALLY REQUIRED REFUNDS

Nothing in this policy limits any refund, cancellation, or consumer protection rights that cannot legally be waived.

KOLAFLARE will review claims involving nondelivery, materially misdescribed products, billing errors, and other legally protected circumstances.

9. CONTACT SUPPORT

For assistance with purchases or access issues, contact:

KOLAFLARE
Email: thekolaflare@gmail.com

Please include your order number, purchase email address, and a description of the issue.

By completing your purchase, you acknowledge that you have reviewed and agreed to this Refund & Cancellation Policy.